Dear Karen.
We just wanted to thank you for being an excellent letting agent over the years we owned the property. We had a succession of very good tenants, and appreciate all you did to manage the property.
With thanks and good wishes
C and A
09.07.20. Charles Peck is by far the best letting agent we've ever dealt with. The guys who work there are so friendly, and they were amazingly quick to respond to any problems we had. I would recommend them without hesitation. Olly and Laura.

Hi Karen,

Thank you for seeing me today instead.

Should also have said what a pleasure you all are to deal with! A lovely agency :) KJ

On a personal note, Allyson and I would like to thank yourselves and the entire Charles Peck team for looking after us in a professional and friendly manner during our tenancy; making us feel like the house was a home, and resolving the minor issues we had with the property.
GW. (01.11.19)
Thanks again to Karen and Eleana for their excellent attention and service as always. We really do appreciate Charles Peck as our agent and the outstanding job you all do for us. Kind regards Annette and Trevor
Just to say your office has been by far the most helpful agent I have let through. Thank you!
Good evening Charles
I hope you are well
I wanted to email to highlight how happy I am with the service I have received from yourself and your colleagues. I was first visited by yourself for the valuation and I knew straight away that I wanted Charles Peck as my estate agent. I have dealt with almost every high street agent through various valuations and 2 failed attempts at selling my flat. I was constantly appalled with the service received, advice given, commission charged and at times the way I have been spoken to.

You were incredibly easy to talk to and not once did I feel like you would attempt to guide me with poor advice to get the commission. I was pleasantly surprised at the commission rate and not to be tied in to unfair contract lengths - you had no tie in period which gave me confidence in itself. I felt this was incredibly fair and respected that you didn't try to push me initially for more.

Moving on to Saran and Annabel. Whilst we were still looking at buying somewhere new (which we have decided to postpone), we dealt with Saran who also hosted a viewing. Saran was also my point of contact initially after you came for the valuation (I believe you went on leave). Again, my partner and I felt completely comfortable with Saran and felt she was honest and had our bet interest at heart. She was professional, polite and supportive throughout the process which is far more than I can say for other estate agents I have worked with. This service continued as I began to deal with Annabel, who has been incredibly communicative and patient through an unnecessarily drawn out process (no fault of yourselves). I could go on but hopefully this gets the point across.

I will certainly be recommending Charles Peck and will be in contact if I am in a position to sell again.
Please pass on my thanks to both Annabel and Saran.

It has been a pleasure dealing with CP and we would have no hesitation recommending your services to others.

J & C.
Please accept this as my notice to vacate the above property on 27 July 2018.
I moved into this property in April 2017, and will leave it with fond memories of a lovely property, nice location and friendly neighbours.
I would also like to take this opportunity in thanking you for being excellent agents during my tenancy.
We would like to send you and the rest of the Charles Peck team our heartfelt thanks and admiration in which you have shown in the selling of our property.
All promises and communications were kept and excellent, especially as the sale and all that entailed were done remotely
We have nothing but praise for Charles Peck Estate Agents.
5 Stars

S.C & E.R
Lettings,Thanks for everything, you`ve been incredible from start to finish, can`t speak highly enough of you.

January 2018. We have let our house through Charles Peck since 2002. We have found their all round customer service and attention to detail to be second to none. The staff are friendly and are always keen to help. I would thoroughly recommend this agency.
Would also like to say a massive thank you to yourself and the team you’ve been fantastic throughout our tenancy and would definitely deal with you again!! Thank you!

Thank you for always being so helpful, couldn't ask to be with a better letting agency.

Lettings, thank you for all your help, the process of finding a new home has never been as pleasant as with you!

Lettings, thank you for being great estate agents. We were very well looked after.

Thank you very much with your assistance with the sale of our property. Your office provided a high quality service from the outset through to completion of the sale, and we very much appreciated this.

A.B & A.R
May I finally take this opportunity to thank you for the efficient, courteous and respectful manner which both yourself and the team have dealt with Chris and myself as tenants. We both wish you all well for the future.

Thank you so much for all your help, we didn’t rent with you for very long in the end but we found you to be excellent agents and I would highly recommend you.

Thank you again for all your help and support over the last 21 months; it has been a pleasure dealing with you.

The service we received from Charles Peck has been outstanding from start to finish. The whole team are very personable and understanding. Having moved my parents to a retirement flat, working with Charles Peck made a difficult transition, very smooth. Thanks to you all.

Thanks for all your help and the excellent service you have provided over the last 2 years, it was much appreciated!

J.C & M.C
Once again, I am delighted to have used Charles Peck and the service has been excellent.

We recently had the rather emotional job of packing up and selling my late Mother's home of many years. We instructed Charles Peck as we learnt they had an agent specializing in retirement flats.
Rebecca from the start was understanding of the situation, professional and had an enormous up to date knowledge on the market for retirement flats. Her advise was invaluable, plus she was always available if we had a question. Her humour coupled with her experience in her job made what could have been a difficult time a very smooth transaction.
Many many thanks

Excellent! Very efficient. Helpful, caring and friendly customer service, and prompt to deal with any problems. I would certainly recommend Charles Peck to others. Very impressed with the service we received.

I really appreciate all you have done to get me in quickly and accommodate my needs.
I love my new home.

Thank you for all your help with everything. We have been nothing but impressed by you, your colleagues and our entire experience with Charles Peck – you really do differentiate yourselves from the other companies in Chichester and we will make sure we recommend you accordingly.

A sincere thank you for all your patience and hard work in securing the house. I really couldn't have done it without you.

Thank you all at Charles Peck for handling the sale of the flat in Charles Avenue. You did a great job, always updating me and keeping in touch on a regular basis. I am so grateful and will be singing your praises to anyone who wants a good, reliable and personal Estate Agent.

Tel: 01243 816 666 | Email: homes@charlespeck.co.uk